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All you need to know about ordering Malaikas'  products

Based in

Mollel Malaika Art is currently based in Helsinki, Finland.

Buying prints & clothing

Shipping fee within Europe:

All prints are printed in and shipped from Finland. Frames are not included. The 30 x 40 cm and limited edition print are shipped in a cardboard tube. The smaller prints are shipped as a letter. The order is processed within 24 hours and shipped within 2-5 days. You will receive an email notifying you that your purchase has gone through and another email when the order has been shipped. Please remember to check your spam as well.

Unlimited prints

15 x 20 cm – 3€

21 x 29,7 cm – 3€
30 x 40 cm – 3€

Limited edition prints

50 x 70cm – 9€

The clothes are designed and sewn in Helsinki, Finland by the artist and her mother. The fabric is printed in Latvia. The clothes will be sent as a parcel. The order is processed within 24 hours and shipped within 5-14 days. You will receive an email notifying you that your purchase has gone through and another email when the order has been shipped. Please remember to check your spam as well.

Clothing

Shipping 10€ (Finland)

Shipping 20€ (Rest of Europe)

The prints and clothing are currently only shipped within Europe.

Buying original artwork

The original artwork can be paid for through the website and collected from Helsinki, Finland. The pickup location and time can be negotiated with the artist. For buying original artwork, please contact the artist on malaika.mollel@hotmail.com. No shipping fees will be added.



Custom & import taxes

Although rare, buyers are responsible for any customs and import taxes that may apply.

Payment

At the moment we accept all major credit cards including Visa, Mastercard, and American Express, and all the Finnish online bank service transfers. All prices on our website are based and charged in euro. The exact exchange rate that you will pay is determined by the bank that issued your credit card.

 

Returns & exchange

You can exchange or return your order up to 14 days after receiving the item. Shipping costs will be the responsibility of the buyer.  No returns or exchanges on original paintings.  Before you do any returns or exchanges, please contact malaika.mollel@hotmail.com.

 

Please ensure that items are undamaged, unworn, and in original packaging. Items that are damaged when received will not be eligible for a refund unless it's clear that the fault is due to the making of the piece. 

Guarantee

The colors on your screen can not guarantee the exact same color as in reality. Inspiration images don't always show the product in real size and color. By placing your order, you accept these terms. 

 

Privacy policy

Register Holder:

 

Malaika Mollel (company no. 3200512-1)

 

Aleksis Kiven katu 45 Helsinki, Finland

 

Contact person: Malaika Mollel

 

+358 445366301

 

What information do we collect?

 

When you purchase something from Mollel Malaika Art online store, as part of the transaction process, we collect your personal information you give us such as your name, address, phone number, e-mail address, and items you have purchased.

 

What do we do with your information?

 

We use your information for:

 

  • Completing the purchase and finishing the transaction

  • Shipping the items

  • Contacting you if needed

  • Customer maintenance

 

WIX

Our store is hosted on WIX. WIX provides us with an online e-commerce platform that allows us to sell our products to you.

Contact

 

If you have any questions or concerns, do not hesitate to contact the artist directly, malaika.mollel@hotmail.com

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